Define the Scope
Agree on priorities, work queues, access, controls, and performance expectations.
Managed professional revenue cycle services
Full RCM
Connected execution. Clear ownership. Better visibility from coding through resolution.
Full RCM overview
OlleyaHealth manages coding, billing, denials, and A/R as one connected operation.
Quality oversight and clear reporting keep each stage moving toward resolution.
How Full RCM Works
One operating rhythm across connected work
We begin with an agreed scope and clear priorities. Defined teams then work the queues, surface exceptions, share root-cause findings, and review performance with your leadership team.
Run Connected Workflows
Coordinate coding, charges, claims, denials, A/R, and included payment work.
Review Quality & Exceptions
Supervise production, resolve blockers, and feed recurring issues upstream.
Report & Govern
Review trends, owners, risks, and improvement actions with your leadership team.
Connected Services Across Professional RCM
The right functions, managed together
Engagements can start with a focused need or span multiple functions. The exact activities, controls, and service levels are agreed with each client.
Coding & Charge Capture
Professional coding, documentation validation, charge entry, and missing-charge follow-up help move complete work into billing.
Claims & Billing Support
Claim creation, edits, rejections, corrected claims, rebilling, and payer-specific requirements are managed within the agreed workflow.
Denial Management
Denial queues, appeals support, record requests, and recurring root causes are worked with feedback to the right upstream teams.
A/R Follow-Up
Payer follow-up, aging balances, timely-filing exposure, and unresolved accounts are prioritized by risk and next action.
Payment & Remittance Support
Where included in scope, posting, remittance review, reconciliation research, and account resolution follow client-approved controls.
Backlog Cleanup
Historical work queues are assessed and addressed separately from current production, while the causes of new backlog are tracked.
Quality Oversight & Governance
Daily oversight. Clear action.
Supervisors monitor coding, billing, denials, and A/R; review quality and exceptions; and share root causes with the teams that can resolve them. Regular reporting and client reviews connect performance to owners and next actions.
Our management cadence
From daily work to action
- Review production, quality, and open issues
- Escalate exceptions and recurring root causes
- Report volumes, productivity, denials, aging A/R, and backlog
- Agree on owners and improvement actions
Measures depend on agreed scope and available data. Payment support is included only when agreed in scope and aligned with client authorization and reconciliation controls.
Our focus is professional billing and back-end RCM. Facility and front-end services require separate evaluation and approval.
Start with the workflow creating the most pressure.
Build a clearer path from
work to revenue
Tell us where work is slowing down. We will help define the professional RCM support, controls, and management cadence that fit your organization.